privacy policy

Privacy Policy

Effective Date: [05/13/2025]

At Senz, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with our brand. By accessing or using our services, you agree to the terms of this policy.

1. Information We Collect

We collect personal and non-personal information that you provide to us directly or that is collected automatically when you interact with our website.

Information you provide may include:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party gateways)

  • Account credentials if you create an account

  • Any messages or inquiries sent to us

Automatically collected information may include:

  • IP address

  • Device type and browser

  • Website usage data through cookies and analytics tools

  • Location data (approximate, based on IP)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Communicate order updates and promotional messages (with your consent)

  • Improve our website and customer experience

  • Comply with legal obligations

  • Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal data. We only share your information with:

  • Service providers (e.g., payment processors, shipping partners, email marketing platforms)

  • Analytics providers to understand website performance

  • Legal authorities, if required by law or to protect our rights

Each third-party service provider is contractually obligated to protect your data and use it solely for the purpose of providing services to Senz.

4. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict certain data processing activities

  • Withdraw consent at any time, where applicable

  • File a complaint with a data protection authority

To exercise these rights, please contact us at: [Insert Email Address]

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission or storage is completely secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Provide essential website functionality

  • Analyze website traffic and usage patterns

  • Personalize your shopping experience

  • Serve relevant ads (with consent, where required)

You can manage cookie preferences through your browser settings or via our website’s cookie banner.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including to meet legal, accounting, or reporting obligations.

8. International Users

If you are accessing our services from outside [Insert Country], please note that your data may be transferred to and processed in a country that may not have the same data protection laws as your jurisdiction.

9. Children's Privacy

Our website is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from minors without parental consent.

10. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes are made constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Senz Clothing
Email: [senz.senz.com@gmail.com]